Privacy Policy – iConnect Digital Marketing Training Hub & Agency
Last Updated: [01-02-2025]
At iConnect Digital Marketing Agency & Training Hub (“we,” “us,” or “our”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit [iconnectdm.com] (our “Website”).
1. Information We Collect
We may collect the following types of information:
- Personal Information (when you contact us or sign up for services) – Name, Email, Phone Number, and Address.
- Usage Data – Your IP address, browser type, pages visited, and time spent on our Website.
- Cookies & Tracking – Small files stored on your device to improve user experience.
2. How We Use Your Information
We use your information to:
✔ Provide and improve our services
✔ Respond to your inquiries
✔ Send updates, offers, and newsletters (only if you opt-in)
✔ Analyze Website performance & improve user experience
✔ Ensure security and prevent fraud
3. Third-Party Sharing
We do not sell your personal information. However, we may share it with:
- Service providers (for hosting, analytics, and marketing).
- Legal authorities (if required by law).
We use Google Analytics & Ads, which may track usage. You can opt out via Google Ad Settings.
4. Cookies & Tracking Technologies
We use cookies to enhance your experience. You can disable cookies in your browser settings.
5. Your Privacy Choices
🔹 Access & Update – You can request corrections to your personal data.
🔹 Opt-Out – Unsubscribe from emails anytime.
🔹 Disable Cookies – Adjust browser settings to block cookies.
6. Data Security
We take reasonable steps to protect your information, but no method is 100% secure online.
7. Changes to This Policy
We may update this policy. Changes will be posted on this page with a revised date.
8. Refund Policy
Refunds are issued only in the following specific cases:
Digital Marketing Services: No refunds once the payment is made. Only Work Changes can be done accordingly as per the discussion.
Digital Marketing Courses:iConnectDM – 100% Learning Assurance
At iConnectDM, We are committed to your learning success. If for any reason you are not satisfied, you may request a full refund under the following conditions:
1. Refund requests must be submitted via the candidate’s registered email. Only email requests will be considered official.
2. Candidates should have attended at least 5 session(s) before requesting a refund.
3. Requests for a refund must be made within 6 months of course registration; requests after this period cannot be honored.
4. If a candidate has accessed more than 25% of the course material or sessions, the refund will not apply.
5. No Refunds are entitled once the course has begun after taking FREE Demo Classes and 15 Days of the batch started. However, candidates may reschedule (Remaining Course) or join a future batch at no extra cost.
9. Training Cancellation & Rescheduling Policy
iConnect Digital Marketing Training Hub & Agency (“iConnectDM”) reserves the right to cancel, reschedule, or relocate any training session due to low enrollment, trainer unavailability, or unforeseen events beyond our control, including but not limited to natural disasters (floods, earthquakes, storms), political instability, or other emergencies.
To request a refund, please contact us at info@iconnectdm.com within 48 hours of the transaction, including your payment proof and project/order details.
Refunds will be reviewed and processed only after verification.
Processing Time:-
Approved refunds will be processed and credited within 7–10 working days to your original payment method.
Processing time may vary depending on your payment provider or bank.
9. Contact Us
For any privacy concerns, contact us at:
📧 Email: info@iconnectdm.com
📞 Phone: +91-8882108186
🌐 Website: https://iconnectdm.com